FAQ

Q.How to subscribe to Closers Newsletter?

A.

Step – 1. Log-in to your account to the Closers Website (https://www.closersonline.com/signin/)

Step – 2. Go to ‘My Page’, select the drop-down menu, and choose “Account information

Step – 3. Place a check on the (Optional) Accept “Receive Promotional Information Mail” then select ‘Save changes

Q.I have a concern that is not mentioned here. How can I contact Support?

A.

If you have any concerns, please contact us at: https://www.closersonline.com/support/qna/ 

Or send us an email to: [email protected]

Q.I would like to report a player in the game.

A.

For in-game reports, we highly recommend using the ‘Report Player’ feature in-game. Kindly input the reason/summary of your report and we will be checking that report through our logs.

 

If you are reporting a user that is outside the game but within the Closers premises such as the Official Closers Discord server, Official Closers Fanpage or Twitter page, kindly take a full screenshot of your report along with the details. Send it to our Customer Support under the ‘Report/Sanctions‘ category.

However, we also highly recommend reporting them to the appropriate platform for a stronger rule implementation on the reported user.

Q.Why Some Countries’ IP Addresses Are Blocked

A.

Naddic blocks IP addresses for some countries to meet licensing agreements, comply with legal obligations, and to ensure high-quality experiences.

Naddic doesn’t always have global permission to share games. It’s pretty common for games to have different publishers for different regions. IP addresses are blocked for countries where we don’t have a license to publish the game.

Q.Where can I play Closers?

A.

The following countries can access Closers World Server.


North America

        • Bermuda
        • Canada
        • Greenland
        • Mexico
        • Saint Pierre and Miquelon
        • United States of America


Europe

        • Andorra
        • Albania
        • Austria
        • Aland Islands
        • Bosnia and Herzegovina
        • Belgium
        • Bulgaria
        • Belarus
        • Switzerland
        • Cyprus
        • Czechia
        • Germany
        • Denmark
        • Estonia
        • Spain
        • Finland
        • Faroe Islands
        • France
        • United Kingdom of Great Britain and Northern Ireland
        • Guernsey
        • Gibraltar
        • Greece
        • Croatia
        • Hungary
        • Ireland
        • Isle of Man
        • Iceland
        • Italy
        • Jersey
        • Liechtenstein
        • Lithuania
        • Luxembourg
        • Latvia
        • Monaco
        • Moldova, Republic of
        • Montenegro
        • Macedonia, the Former Yugoslav Republic of
        • Malta
        • Netherlands
        • Norway
        • Poland
        • Portugal
        • Romania
        • Serbia
        • Russian Federation
        • Sweden
        • Slovenia
        • Svalbard and Jan Mayen
        • Slovakia
        • San Marino
        • Turkey
        • Ukraine
        • Holy See


Africa

        • Algeria
        • Egypt
        • Western Sahara
        • Libya
        • Morocco
        • Reunion
        • Tunisia


Antarctic Region

        • Antarctica
        • Bouvet Island
        • South Georgia and the South Sandwich Islands
        • Heard Island and McDonald Islands


Asia

        • Afghanistan
        • Armenia
        • Azerbaijan
        • Bangladesh
        • Bhutan
        • Georgia
        • India
        • Kyrgyzstan
        • Kazakhstan
        • Sri Lanka
        • Maldives
        • Malaysia
        • Nepal
        • Philippines
        • Pakistan
        • Singapore
        • Tajikistan
        • Turkmenistan
        • Uzbekistan


The Caribbean

        • Antigua and Barbuda
        • Anguilla
        • Aruba
        • Barbados
        • Saint Barthelemy
        • Bonaire, Sint Eustatius and Saba
        • Bahamas
        • Cuba
        • Curacao
        • Dominica
        • Dominican Republic
        • Grenada
        • Guadeloupe
        • Haiti
        • Jamaica
        • Saint Kitts and Nevis
        • Cayman Islands
        • Saint Lucia
        • Saint Martin (French part)
        • Martinique
        • Montserrat
        • Puerto Rico
        • Sint Maarten (Dutch part)
        • Turks and Caicos Islands
        • Trinidad and Tobago
        • Saint Vincent and the Grenadines
        • Virgin Islands (British)
        • Virgin Islands (U.S.)


Central America

        • Belize
        • Costa Rica
        • Guatemala
        • Honduras
        • Nicaragua
        • Panama
        • El Salvador


Middle East

        • United Arab Emirates
        • Bahrain
        • Israel
        • Iraq
        • Jordan
        • Kuwait
        • Lebanon
        • Oman
        • Palestine, State of
        • Qatar
        • Saudi Arabia
        • Yemen


Oceania

        • American Samoa
        • Australia
        • Cook Islands
        • Fiji
        • Micronesia (Federated States of)
        • Guam
        • Kiribati
        • Marshall Islands
        • Northern Mariana Islands
        • New Caledonia
        • Norfolk Island
        • Nauru
        • Niue
        • New Zealand
        • French Polynesia
        • Papua New Guinea
        • Pitcairn
        • Palau
        • Solomon Islands
        • Tokelau
        • Tonga
        • Tuvalu
        • United States Minor Outlying Islands
        • Vanuatu
        • Wallis and Futuna
        • Samoa


South America

        • Argentina
        • Bolivia (Plurinational State of)
        • Brazil
        • Chile
        • Colombia
        • Ecuador
        • Falkland Islands (Malvinas)
        • French Guiana
        • Guyana
        • Peru
        • Paraguay
        • Suriname
        • Uruguay
        • Venezula (Bolivarian Republic of)

Closers world server will block access from the following regions due to Licensing Agreements:
        • Korea
        • China
        • Taiwan
        • Japan

Q.Correct Monitor Resolution for Closers

A.

The minimum supported screen resolution for Closers is 1920 x 1080. Monitors at a lower resolution won’t scale correctly and you’ll probably encounter few problems with the user interface. For that, choose the correct monitor resolution that you currently have.